Sage Coastal designs and ships practical voice AI for service businesses across Southern California — receptionists that catch after-hours calls, qualify leads while you're on a job site, and route real urgency to the right person. Built for the realities of running a small operation.
What we build
We design voice AI tools the way they should be designed — scoped, specific, owned by you, and integrated with how you actually work. No generic chatbots, no enterprise sales theater, no surprise bills. Just a working tool that picks up the phone.
Our flagship offering: an AI voice agent that answers your phone, qualifies leads, books appointments, and hands you a clean summary. Two-week build, then live.
If your business has a specific workflow — a tricky intake process, a multilingual customer base, an unusual booking flow — we build the persona and routing for it. Same tech, custom config.
We don't disappear after launch. Monthly retainer covers monitoring, persona iteration, and answering "why did it do that?" so the tool actually works in production.
Featured product
Your phones don't stop ringing when your front desk steps away. Sage answers naturally, qualifies the lead, books appointments where you allow it, and texts or emails you a clean summary. She doesn't replace your team — she catches what your team misses.
Sage runs in your existing phone system as a forwarding rule — no app to install, nothing for your staff to learn. After-hours and overflow calls route to Sage; she handles them in conversation, captures structured booking requests, and delivers them to you in the morning (or in real time via SMS for field-based businesses).
Configurable per practice: your business name, services, hours, insurance carriers, escalation logic. Your customers hear a name you choose, in a voice you pick. The AI is ours; the experience is yours.
Who we work with
We've configured Sage for a range of verticals. Each one gets a tuned persona — service list, pricing posture, escalation logic, qualifying questions — that matches how their business actually runs.
Don't see your industry? If your business gets called — by customers, leads, vendors, or all three — we can build a configuration. Tell us what you do.
How an engagement works
Twenty minutes, no charge. We learn what your business does, where calls go to die, and whether Sage is a fit.
One week to configure Sage for your business — services, hours, persona, escalation, voice. Daily check-ins.
One week running live with monitoring. We tweak based on real conversations until she sounds right.
Monthly retainer keeps her tuned, monitored, and improving as your business changes. Cancel anytime.
Pricing
You bring your own AI provider account (OpenAI, ElevenLabs) and pay for usage directly to them at standard rates. We charge for our work — building, tuning, and keeping the system running for you.
Usage costs (OpenAI, Twilio, ElevenLabs) billed directly to you by those providers — typically $30–60/month for a small business. We don't mark up usage.
Get in touch
Tell us a bit about your business and we'll line up a short call. No pressure, no slide deck — we'll show you the live demo and you can decide.